FAQs
1. WHAT IS RAVISH WEARS?
Ravish Wears is an ecommerce store that specializes in stylish and versatile clothing for the modern and diverse occasions. We offer a perfect balance of fashion and functionality, allowing you to effortlessly transition from professional to chic with confidence and grace.
2. HOW LONG DO I HAVE TO RETURN AN ITEM?
You have 14 days to return your unworn, undamaged item(s) to be granted a store credit. Your package must be postmarked by the 14th day after it's been delivered in order to be accepted.
3. WHAT IS THE RETURN PROCESS?
All returns will be processed as store credits, and the funds will be available for you to use at your leisure to repurchase another size or another item. Your return will be processed within 5-7 days of receipt and you will receive an email whether your return has been approved or rejected.
4. CAN I TRANSFER A DISCOUNT FROM A RETURNED ITEM TO MY NEXT PURCHASE?
Please note that if you purchase an item at a discounted rate and return the item, the discount cannot be transferred to your next purchase.
5. WHAT IF I RECEIVE AN INCORRECT OR DAMAGED ITEM?
If you receive an incorrect or damaged item, please notify us within 3 days of receipt and we will issue you store credit to repurchase or we will ship a replacement out to you. We will issue a return label for you to ship the incorrect/damaged item back to us within 5 days.
6. HOW LONG DOES SHIPPING TAKE?
All orders are processed and shipped within 48 hours of purchase. Please note that shipping times may vary depending on your location.
7. WHAT IF MY PACKAGE IS LOST OR STOLEN?
Ravish Wears is not responsible for any lost or stolen packages once the package is in the possession of the shipping company. If your tracking information states that your package was delivered and you have not received it, you must contact your local post office (USPS) directly.
8. WHAT IF I INPUT THE WRONG SHIPPING ADDRESS?
It is the customer's responsibility to input the correct shipping address. Ravish Wears is not responsible for any incorrectly entered address information.
9. HOW CAN I CONTACT RAVISH WEARS?
You can reach us via email at @ravishwears.com . We will respond to your inquiry as soon as possible.